Domestic Leak Investigation

A water leak in your home or property is always a cause for concern. The damage and charges incurred by a cracked or burst pipe can be extremely costly to homeowners, especially when a leak remains undiscovered for months. Holiday homes and disused housing are particularly vulnerable to undiscovered water loss and damage, making a call to SES Water Management is an important step towards ensuring that your property is not affected.

Irish Water are planning on introducing an excessive usage water charge when a household uses more than 213,000 litres/year or roughly 583 litres/day. Under normal circumstances households should not need to use more than this, however with a leak on your premises, it can be easy to go over this figure. A small leak on a pipe dripping 1 drip every 3 seconds, uses 7 litres/day or 2,500 l/year which can lead to high and unexpected water bills not including the cost to find and fix the leak.

Our Method

SES offers the latest certified equipment and methods in leak detection technology. Whether the leak is on your water supply or central hot water heating system, we can find it. Although some domestic leaks can be small, we have the tools to find them out with minimal fuss. Usually, the first step is to assess the water system by following the waterline in your home and investigating the connected pipework.

The next phase is the step-testing phase where we can isolate different sections of the water system or different floors of your building. Unidentified leaks are usually on the ground floor, as leaks above the ground floor will be evident on ceilings and walls stains. Once we have isolated an area, we then pinpoint the leak through acoustic leak detection or by tracer gas injection.

Where acoustic surveying has limited results, we use tracer gas to find leaks which is usually needed on central heating systems. These tracer gas units inject a detectable gas into your supply which highlights and pipe leaks quickly and brings you closer to stopping further damage. By analysing where the gas has escaped and the different concentration levels therein, we can pinpoint the location of a domestic leak. The gas is inert, odourless and harmless, making it a safe and non-intrusive way of looking for a leak.

Our Report

Once our survey is completed to your satisfaction, we can complete a post-survey report. At the request of our customers, we compile a brief explanation of our process and findings for the purposes of insurance and bills claims or your own personal records. This report can also be modified in collaboration with the customer to suit their specific needs. We can also provide recommendations for repair works and provide a cost estimate for the upgrades. We retain all reports on our system for your convenience, but all reports are confidential and will only be shared with the customer.

Our Customer Care

Our technicians are highly experienced and conduct domestic leak surveys across Ireland on a daily basis. We promise to offer the best customer care possible, taking time to hear your concerns and work to a schedule which suits you. Call us today for a free quotation.

 

Examples of When SES are Called Out for Domestic Leak Detection

  • After the customer receives a high water utility bill
  • As a property management company acting on behalf of a tenant
  • To locate a leak on the hot or cold water system
  • To log meters before and after leak repairs as evidence for water billing
  • When signs of internal damage become apparent (cracks, mould, dampness)